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Title
Text copied to clipboard!Atlassian Tools Specialist
Description
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We are looking for an experienced Atlassian Tools Specialist to join our dynamic IT team. The ideal candidate will be responsible for the administration, configuration, and support of Atlassian products such as Jira, Confluence, Bitbucket, and other related tools. This role requires a deep understanding of Atlassian ecosystems and the ability to customize workflows, permissions, and integrations to meet business needs.
As an Atlassian Tools Specialist, you will work closely with cross-functional teams including software development, project management, and operations to ensure that Atlassian tools are optimized for performance, usability, and scalability. You will also be responsible for implementing best practices, training users, and staying up to date with the latest Atlassian features and updates.
Key responsibilities include managing user access and permissions, creating and maintaining custom workflows, dashboards, and reports, and integrating Atlassian tools with other enterprise systems. You will also be expected to troubleshoot issues, perform system upgrades, and ensure data integrity and security within the Atlassian environment.
The successful candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to system administration. Experience with scripting languages, REST APIs, and plugin development is a plus. If you are passionate about optimizing collaboration tools and enabling teams to work more efficiently, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Administer and configure Atlassian tools including Jira, Confluence, and Bitbucket
- Customize workflows, fields, screens, and permissions to meet business requirements
- Integrate Atlassian tools with other enterprise systems and third-party applications
- Provide technical support and training to end-users
- Monitor system performance and ensure high availability
- Develop and maintain documentation for configurations and procedures
- Implement best practices for tool usage and governance
- Manage user access, roles, and security settings
- Perform regular system upgrades and maintenance
- Collaborate with cross-functional teams to gather requirements and deliver solutions
Requirements
Text copied to clipboard!- Proven experience administering Atlassian tools (Jira, Confluence, Bitbucket)
- Strong understanding of Jira workflows, schemes, and customizations
- Experience with scripting languages such as Groovy or Python
- Familiarity with REST APIs and integration techniques
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal abilities
- Ability to manage multiple tasks and priorities
- Experience with plugin development and marketplace apps
- Knowledge of Agile and DevOps methodologies
- Bachelor’s degree in Computer Science, Information Technology, or related field
Potential interview questions
Text copied to clipboard!- How many years of experience do you have with Atlassian tools?
- Can you describe a complex Jira workflow you have configured?
- Have you integrated Atlassian tools with other systems? If so, how?
- What scripting languages are you proficient in?
- How do you handle user training and support for Atlassian tools?
- What strategies do you use to ensure system performance and reliability?
- Have you developed or customized any Atlassian plugins?
- What is your experience with Agile or DevOps environments?
- How do you stay updated with new Atlassian features?
- Can you provide an example of a problem you solved using Atlassian tools?
